Datenschutz

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A. Data protection declaration according to the DSGVO

I. Name and address of the person responsible

The responsible party within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection provisions is:

 

Alven GmbH

Bohlweg 6  

8800 Thalwil

Switzerland

Tel.: +41 44 786 72 89

E-mail: service@alven.ch

Website: alven.ch

II. Name and address of the data protection officer

The data protection officer of the data controller is:

 

Ms. Vera Süssli

Tel.: +41 44 786 72 89

E-mail: service@alven.ch

Website: alven.ch

 

III General information on data processing

1. scope of the processing of personal data

As a matter of principle, we process personal data of our users only to the extent necessary to provide a functional website and our content and services. The processing of personal data of our users is regularly only carried out with the consent of the user. An exception applies in those cases in which obtaining prior consent is not possible for actual reasons and the processing of the data is permitted by legal regulations. 

 

2 Legal basis for the processing of personal data

Insofar as we obtain the consent of the data subject for processing operations of personal data, Art. 6 (1) lit. a EU General Data Protection Regulation (DSGVO) serves as the legal basis.

When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 (1) (b) DSGVO serves as the legal basis. This also applies to processing operations that are necessary for the implementation of pre-contractual measures.

Insofar as processing of personal data is necessary for compliance with a legal obligation to which our company is subject, Art. 6 (1) c DSGVO serves as the legal basis.

In the event that vital interests of the data subject or another natural person make processing of personal data necessary, Art. 6 (1) (d) DSGVO serves as the legal basis.

If the processing is necessary to protect a legitimate interest of our company or a third party and the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 (1) lit. f DSGVO serves as the legal basis for the processing. 

IV. Provision of the website and creation of log files

1 Description and scope of data processing

Each time our website is called up, our system automatically collects data and information from the computer system of the calling computer. 

The following data is collected in this process:

 

This part is to be adjusted accordingly. Data that is not applicable must be removed, missing data must be added.

(1) Information about the type of browser and the version used.

(2) The user's operating system

(3) The user's Internet service provider

(4) The user's IP address

(5) Date and time of access

(6) Websites from which the user's system accesses our website 

(7) Websites that are accessed by the user's system via our website.

Option 1: The log files contain IP addresses or other data that allow an assignment to a user. This could be the case, for example, if the link to the website from which the user arrives at the website or the link to the website to which the user goes contains personal data.

 

This data is also stored in the log files of our system. This data is not stored together with other personal data of the user.

 

Option 2: The log files do not contain IP addresses or other data that allow an assignment to a user.

 

The data is also stored in the log files of our system. This does not include the IP addresses of the user or other data that enable the data to be assigned to a user. This data is not stored together with other personal data of the user.

2 Legal basis for data processing 

If IP addresses are stored in log files:

 

The legal basis for the temporary storage of the data and the log files is Art. 6 para. 1 lit. f DSGVO.

 

If no storage of IP addresses in log files takes place:

 

The legal basis for the temporary storage of the data is Art. 6 para. 1 lit. f DSGVO. 

 

3. purpose of data processing

The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session. 

 

The storage in log files is done to ensure the functionality of the website. In addition, we use the data to optimise the website and to ensure security.

The storage in log files is done to ensure the functionality of the website. In addition, we use the data to optimise the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context. 

 

These purposes are also our legitimate interest in data processing according to Art. 6 Para. 1 lit. f DSGVO.

V. Use of cookies

a) Description and scope of data processing

Our website uses cookies. Cookies are text files that are stored in the internet browser or by the internet browser on the user's computer system. When a user calls up a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again. 

We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change. 

The following data is stored and transmitted in the cookies:

(1) language settings

(2) Items in a shopping cart

(3) Log-in information

We also use cookies on our website that enable us to analyse the user's surfing behaviour. 

The following data can be transmitted in this way:

(1) Search terms entered

(2) Frequency of page views

(3) Use of website functions.

The user data collected in this way is pseudonymised by technical precautions. Therefore, it is no longer possible to assign the data to the calling user. The data is not stored together with other personal data of the user.

When calling up our website, the user is informed about the use of cookies for analysis purposes and his or her consent to the processing of personal data used in this context is obtained. In this context, a reference to this data protection declaration is also made. 

b) Legal basis for data processing 

The legal basis for the processing of personal data using cookies is Art. 6 (1) lit. f DSGVO.

c) Purpose of the data processing

The analysis cookies are used for the purpose of improving the quality of our website and its content. Through the analysis cookies, we learn how the website is used and can thus continuously optimise our offer.

These purposes also constitute our legitimate interest in processing the personal data in accordance with Art. 6 Para. 1 lit. f DSGVO.  

VI Newsletter

1 Description and scope of data processing

Our website offers the possibility to subscribe to a free newsletter. When registering for the newsletter, the data from the input mask is transmitted to us.

(1) E-mail address

In addition, the following data is collected during registration:

(2) Date and time of registration.

Your consent is obtained for the processing of the data during the registration process and reference is made to this data protection declaration.

 

If you purchase goods or services on our website and enter your e-mail address, this may subsequently be used by us to send you a newsletter. In such a case, only direct advertising for our own similar goods or services will be sent via the newsletter.

 

No data will be passed on to third parties in connection with the processing of data for the dispatch of newsletters. The data is used exclusively for sending the newsletter.

 

2. legal basis for data processing

The legal basis for the processing of the data after registration for the newsletter by the user is Art. 6 para. 1 lit. a DSGVO if the user has given his consent.

 

The legal basis for sending the newsletter as a result of the sale of goods or services is Article 7 (3) UWG.

3 Purpose of the data processing

The collection of the user's e-mail address serves to deliver the newsletter. 

 

The collection of other personal data during the registration process serves to prevent misuse of the services or the e-mail address used.

 

VII Registration

1 Description and scope of data processing

On our website, we offer users the opportunity to register by providing personal data. The data is entered into an input mask and transmitted to us and stored. The data is not passed on to third parties. The following data is collected during the registration process:

(1) language settings

(2) Items in a shopping cart

(3) Log-in information

(4) Salutation

(5) First name

(6) Last name

(7) Home address

(8) Delivery address (if different)

 

 

(1) Language settings

(2) Items in a shopping cart

(3) Log-in information

(4) Salutation

(5) First name

(6) Last name

(7) Home address

(8) If applicable, different delivery address

(9) Date of birth

(10) Telephone number(s)

(11) E-mail address

 

The following data is also stored at the time of registration:

(1) Date and time of registration.

As part of the registration process, the user's consent to the processing of this data is obtained.

(2) Legal basis for data processing 

If the user has given his consent, the legal basis for processing the data is Art. 6 para. 1 lit. a DSGVO.

 

If the registration serves the fulfilment of a contract to which the user is a party or the implementation of pre-contractual measures, the additional legal basis for the processing of the data is Art. 6 para. 1 lit. b DSGVO.

3 Purpose of the data processing

Registration of the user is necessary for the fulfilment of the purchase contract with the user, for delivery and invoicing of the goods.

 

Registration of the user is also necessary for the provision of certain content and services on our website.

(1) Newsletter

4. duration of storage

Even after the conclusion of the contract, it may be necessary to store personal data of the contractual partner in order to comply with contractual or legal obligations.

5. possibility of objection and removal

As a user, you have the option to cancel your registration at any time. You can have the data stored about you changed at any time.

 

If the data is required for the fulfilment of a contract or for the implementation of pre-contractual measures, early deletion of the data is only possible insofar as contractual or legal obligations do not prevent deletion. 

 

VIII Contact form and e-mail contact

1 Description and scope of data processing

Our website contains a contact form which can be used for electronic contact. If a user makes use of this option, the data entered in the input mask is transmitted to us and stored. 

 

The following data is also stored at the time the message is sent:

 

(1) Date and time of the request.

For the processing of the data, your consent is obtained during the sending process and reference is made to this data protection declaration.

 

Alternatively, it is possible to contact us via the e-mail address provided. In this case, the user's personal data transmitted with the e-mail will be stored. 

 

In this context, the data will not be passed on to third parties. The data is used exclusively for processing the conversation.

2 Legal basis for data processing 

The legal basis for the processing of the data is Art. 6 para. 1 lit. a DSGVO if the user has given his consent.

 

The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 para. 1 lit. f DSGVO. If the e-mail contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO. 3.

3 Purpose of the data processing

The processing of the personal data from the input mask serves us solely to process the contact. In the case of contact by e-mail, this also constitutes the necessary legitimate interest in processing the data.

The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

4. possibility of objection and removal

The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued.

 

All personal data stored in the course of contacting us will be deleted in this case.

IX. Rights of the data subject

The following list includes all rights of data subjects under the GDPR. Rights that are not relevant to your own website do not need to be mentioned. In this respect, the list can be shortened.

If personal data is processed by you, you are a data subject within the meaning of the GDPR and you are entitled to the following rights vis-à-vis the controller:

1. right to information

You may request confirmation from the controller as to whether personal data concerning you is being processed by us. 

If there is such processing, you may request information from the controller about the following:

(1) the purposes for which the personal data are processed;

(2) the categories of personal data which are processed;

(3) the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;

(4) the existence of a right to obtain the rectification or erasure of personal data concerning you, a right to obtain the restriction of processing by the controller or a right to object to such processing; 

(5) the existence of a right of appeal to a supervisory authority;

(6) any available information on the origin of the data, if the personal data are not collected from the data subject;

(7) the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.

You have the right to request information on whether personal data concerning you are transferred to a third country or to an international organisation. In this context, you may request to be informed about the appropriate safeguards pursuant to Article 46 of the GDPR in connection with the transfer.

2. right of rectification 

You have a right to rectification and/or completion vis-à-vis the controller if the personal data processed concerning you are inaccurate or incomplete. The controller must make the rectification without undue delay.

3. right to restriction of processing

You may request the restriction of the processing of personal data concerning you under the following conditions:

(1) if you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;

(2) the processing is unlawful and you object to the erasure of the personal data and request instead the restriction of the use of the personal data;

(3) the controller no longer needs the personal data for the purposes of the processing but you need it for the establishment, exercise or defence of legal claims; or

(4) if you have objected to the processing pursuant to Article 21(1) DSGVO and it has not yet been determined whether the controller's legitimate grounds override your grounds.

Where the processing of personal data relating to you has been restricted, such data may - apart from being stored - only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of substantial public interest of the Union or a Member State.

If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.

4. right to erasure

a) Obligation to delete

You may request the controller to erase the personal data concerning you without undue delay and the controller is obliged to erase such data without undue delay if one of the following reasons applies:

(1) The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.

(2) You withdraw your consent on which the processing was based pursuant to Art. 6 (1) a or Art. 9 (2) a DSGVO and there is no other legal basis for the processing. 

(3) You object to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21(2) of the GDPR. 

(4) The personal data concerning you have been processed unlawfully. 

(5) The erasure of the personal data concerning you is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject. 

(6) The personal data concerning you has been collected in relation to information society services offered pursuant to Article 8(1) of the GDPR.

b) Information to third parties

If the controller has made the personal data concerning you public and is obliged to erase it pursuant to Article 17(1) of the GDPR, it shall take reasonable measures, including technical measures, having regard to the available technology and the cost of implementation, to inform data controllers which process the personal data that you, as the data subject, have requested them to erase all links to, or copies or replications of, that personal data. 

c) Exceptions

The right to erasure does not apply insofar as the processing is necessary to.

(1) for the exercise of the right to freedom of expression and information;

(2) for compliance with a legal obligation which requires processing under Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;

(3) for reasons of public interest in the area of public health pursuant to Art. 9(2)(h) and (i) and Art. 9(3) DPA;

(4) for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes pursuant to Art. 89(1) DSGVO, insofar as the right referred to in section a) is likely to render impossible or seriously prejudice the achievement of the purposes of such processing; or

(5) to assert, exercise or defend legal claims.

(5) Right to information

If you have exercised the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort.

You have the right to be informed about these recipients.

6. right to data portability

You have the right to receive the personal data concerning you that you have provided to the controller in a structured, common and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller to whom the personal data has been provided, provided that.

(1) the processing is based on consent pursuant to Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO or on a contract pursuant to Art. 6 para. 1 lit. b DSGVO and

(2) the processing is carried out with the aid of automated procedures.

In exercising this right, you also have the right to have the personal data concerning you transferred directly from one controller to another controller, insofar as this is technically feasible. This must not affect the freedoms and rights of other persons.

The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

7. right of objection

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6(1)(e) or (f) DSGVO; this also applies to profiling based on these provisions. 

The controller shall no longer process the personal data concerning you unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims.

If the personal data concerning you is processed for the purposes of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purposes of such marketing; this also applies to profiling insofar as it is related to such direct marketing.

If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

You have the possibility, in connection with the use of information society services, notwithstanding Directive 2002/58/EC, to exercise your right to object by means of automated procedures using technical specifications.

8. right to revoke the declaration of consent under data protection law

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

9 Automated decision-making in individual cases, including profiling

You have the right not to be subjected to a decision based solely on automated processing - including profiling - which produces legal effects vis-à-vis you or similarly significantly affects you. This does not apply if the decision 

(1) is necessary for the conclusion or performance of a contract between you and the controller,

(2) is permissible on the basis of legal provisions of the Union or the Member States to which the controller is subject and these legal provisions contain appropriate measures to safeguard your rights and freedoms as well as your legitimate interests; or

(3) is made with your express consent.

However, these decisions must not be based on special categories of personal data pursuant to Art. 9(1) of the GDPR, unless Art. 9(2)(a) or (g) of the GDPR applies and appropriate measures have been taken to protect the rights and freedoms as well as your legitimate interests.

With regard to the cases mentioned in (1) and (3), the controller shall take reasonable measures to safeguard the rights and freedoms as well as your legitimate interests, including at least the right to obtain the intervention of a person on the part of the controller, to express your point of view and to contest the decision.

10. right to complain to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR. 

The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.